Mia Piel Skincare – Privacy Policy

At Mia Piel Skincare, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following personal information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • Order history

We may also collect non-personal data such as:

  • IP address

  • Browser type

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Send marketing emails (only if you have opted in)

  • Improve our website, products, and user experience

  • Prevent fraud and ensure security

3. Sharing Your Information

We only share your data with trusted third parties necessary to run our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Email marketing platforms

All third parties are required to handle your data securely and in compliance with GDPR.

We do not sell or rent your personal data.

4. Marketing Communications

If you subscribe to our emails, you may receive updates, offers, and product launches from Mia Piel Skincare.

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

  • Resolve disputes

6. Your Rights

Under UK and EU data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise any of these rights, please contact us at the email below.

7. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content.

You can control or disable cookies through your browser settings.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Contact

For any questions about this Privacy Policy or your data, please contact:
[your email address]

10. Updates to This Policy

Mia Piel Skincare reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

By using our website, you agree to the terms of this Privacy Policy.